Legal notice

This website is operated by PoshJanner, a provider of professional window and exterior cleaning services across Plymouth & South Hams.

By accessing or using this website, you agree to use it lawfully and in accordance with the policies and terms published on this website.

1. Business Information

Trading name: PoshJanner

Business address:
PoshJanner
Flat 7, 40 Aquila Drive
Sherford
Plymouth
PL9 8GW
United Kingdom

Telephone / Text: 07984 836361
Email: clean@poshjanner.co.uk

Website: poshjanner.co.uk

2. Our Services

PoshJanner provides professional exterior cleaning services including:

  • Regular window cleaning
  • One-off window cleaning
  • Complete Roofline Cleaning
  • Internal Gutter Clearance
  • Solar Panel Cleaning
  • Other exterior cleaning services advertised or agreed with customers

The availability of services depends on location, property type, accessibility and our ability to carry out the work safely.

3. Website Information

We take reasonable care to ensure that information published on this website is accurate and up to date.

However, photographs, descriptions, estimated cleaning times and other information may be provided for illustrative or general guidance purposes.

We may update or change website content, services and prices from time to time.

Where a genuine error is identified in a price, description or other material information, we will contact affected customers where necessary before providing the relevant service.

4. Prices

Prices displayed on this website are subject to the property meeting the criteria stated for the relevant cleaning service.

Where a property is materially larger, more complex, more heavily soiled or more difficult to access than reasonably expected from the service purchased, we may provide a revised quotation.

Any additional charge will be discussed with you before additional chargeable work is carried out.

5. Intellectual Property

Unless otherwise stated, the content of this website, including the PoshJanner name, branding, written content, graphics, photographs and original website materials, belongs to PoshJanner or is used with appropriate permission.

You may view this website for your own personal and non-commercial use.

You must not reproduce, copy, distribute or commercially use our original website content or branding without permission, except where permitted by law.

6. Third-Party Services

Our website is operated using Shopify and may use third-party services for functions such as payments, website analytics, communications and other online services.

Third-party websites and services may be governed by their own terms and privacy policies.

PoshJanner is not responsible for the content or availability of third-party websites that we do not control.

7. Website Availability

We aim to keep our website available and functioning correctly, but we cannot guarantee uninterrupted or error-free access.

The website may occasionally be unavailable because of maintenance, technical problems, updates or circumstances outside our reasonable control.

8. External Links

Our website may contain links to third-party websites or services.

The inclusion of a link does not necessarily mean that PoshJanner endorses or accepts responsibility for the content, products, services or privacy practices of that third party.

9. Liability

Nothing in this Legal Notice excludes or limits liability where doing so would be unlawful.

To the extent permitted by law, PoshJanner is not responsible for losses arising solely from reliance on general information published on this website where that information was not part of an agreed cleaning service or contract.

Your rights in relation to services purchased from us are explained further in our Terms of Service and Cancellations & Refunds Policy.

10. Consumer Rights

Nothing contained in this Legal Notice, our Terms of Service or any other PoshJanner policy is intended to remove or restrict statutory rights that you have as a consumer.

Our services are subject to applicable UK consumer protection law, including the Consumer Rights Act 2015.

Where applicable, customers booking services online, by telephone or through another distance method may also have rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

11. Privacy

Personal information collected through this website or in connection with our cleaning services is handled in accordance with our Privacy Policy.

This includes information supplied when you make a booking, contact us, make a payment or become a regular cleaning customer.

12. Governing Law

This Legal Notice and your use of this website are governed by the laws of England and Wales.

If you are a consumer, nothing in this provision removes any rights you may have under applicable law regarding where proceedings may be brought.

13. Contact

If you have any questions about this website, our services or this Legal Notice, please contact:

PoshJanner
Flat 7, 40 Aquila Drive
Sherford
Plymouth
PL9 8GW
United Kingdom

Call or text: 07984 836361
Email: clean@poshjanner.co.uk

Cleaner Homes. Brighter Plymouth & South Hams.